1. Agreement to Terms
These Terms of Use and End User License Agreement ("Agreement", "EULA", "Terms") govern your access to and use of the OneDestiny mobile application and online platform services provided by OneDestiny ("we", "us", or "our").
By creating an account, downloading, installing, accessing, or using the OneDestiny mobile application, you agree to be bound by these terms. If you do not agree to these terms, do not download or use the application.
2. User-Generated Content & Standards of Conduct
OneDestiny allows users and event vendors to communicate via chat, leave reviews, and upload media (such as portfolios and profile images). There is zero tolerance for objectionable content or abusive users.
You strictly agree that you will not submit, post, or transmit any content that:
- Is defamatory, obscene, sexually explicit, pornographic, or vulgar.
- Contains hate speech, discriminatory remarks, or promotes violence against individuals or groups.
- Harasses, bullies, threatens, or intimidates any other user or vendor.
- Contains fraudulent information, scams, phishing, or impersonation.
- Infringes upon copyrights, trademarks, privacy, or proprietary rights of any third party.
3. Content Reporting and 24-Hour Moderation Action
Users have direct, in-app mechanisms to report objectionable content or abusive behavior:
- Report Chat Content: Tap the options menu within any chat conversation and select "Report" to notify our moderation team.
- Report Reviews: Tap the "Report" button on any public review to submit it for immediate audit.
- Direct Support: You can report issues anytime at support@onedestiny.app or via OneDestiny Support.
Our Commitment: All reported content and user misconduct are reviewed by our moderation staff within 24 hours. Content found to violate these terms will be immediately removed, and offending accounts will be subject to immediate suspension or permanent termination.
4. Blocking Abusive Users
OneDestiny provides users and vendors with the immediate ability to block abusive users directly from chat and client management settings.
Once blocked, the blocked user will be prevented from contacting you, sending messages, or creating bookings with your business.
5. Account Creation and Deletion (Guideline 5.1.1(v))
You may create an account using your email or phone number. In compliance with privacy standards and App Store guidelines:
- You may initiate account deletion at any time directly within the application under Settings > Account > Delete Account.
- Upon initiating account deletion, all active sessions and tokens are immediately revoked.
- Your account and associated personal data will be permanently purged following the standard 30-day grace period, during which you may choose to cancel the deletion request.
6. In-App Purchases & Auto-Renewable Subscriptions (Apple StoreKit & EULA)
OneDestiny offers premium vendor tiers and features through auto-renewable In-App Purchases via the Apple App Store, such as OneDestiny Vendor Pro Monthly (providing priority listing, unlimited leads, verified vendor badge, advanced analytics, and zero platform commission).
Auto-Renewable Subscription Terms & Conditions:
- Subscription Title & Access: OneDestiny Vendor Pro Monthly (1-Month recurring access).
- Billing & Period: Subscriptions are billed on a recurring monthly basis (30 days) at the price displayed in the app and on the App Store product page at the time of purchase.
- Payment: Payment will be charged to your Apple ID / iTunes Account upon confirmation of purchase.
- Automatic Renewal: Subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current billing cycle.
- Renewal Charges: Your Apple ID Account will be charged for renewal within 24 hours prior to the end of the current subscription period at the same rate.
- Managing and Canceling Subscriptions: You can manage your subscriptions and turn off auto-renewal at any time by going to your iOS device Settings > [Your Apple ID] > Subscriptions, or through the App Store Account Settings after purchase.
- Free Trial: Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that tier or publication, where applicable.
- Refunds & Billing Issues: All billing, invoicing, and refunds for in-app purchases are processed directly by Apple Inc. in accordance with Apple's Media Services Terms. To request a refund, please visit Apple Report a Problem.
- Apple Standard EULA: This agreement incorporates Apple's standard Licensed Application End User License Agreement (EULA). You can view the Apple standard EULA at https://www.apple.com/legal/internet-services/itunes/dev/stdeula/.
- Privacy Policy: To learn how your personal information is protected and processed, please refer to our Privacy Policy.
7. License Grant & End User Restrictions
OneDestiny grants you a non-transferable, non-exclusive, revocable license to download, install, and use the OneDestiny mobile application on Apple-branded devices that you own or control, solely in accordance with the Apple Media Services Terms and Conditions and this Agreement.
You agree not to modify, reverse engineer, decompile, or create derivative works of the application, nor attempt to extract the source code of the software without our prior written consent.
8. Contact Information
If you have any questions, reports, or legal inquiries regarding these terms or your subscription, please contact us at:
OneDestiny Support Team
Email: support@onedestiny.app
Support URL: OneDestiny Support
Website: https://onedestiny.app