Privacy Policy

OneDestiny ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

1. Information We Collect

Personal Information

We may collect the following personal information when you create an account or use our services:

• Full name, email address, and phone number
• Profile information (profile photo, bio, location)
• Wedding details (wedding date, budget, preferences)
• Vendor business details (business name, address, services offered, portfolio media)
• Payment and billing information (processed securely via Razorpay)
• Device information (device name, operating system, IP address)

Usage Data

We automatically collect information about how you interact with our platform, including pages visited, features used, session duration, and search queries. This helps us improve our services and user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your account
• To facilitate connections between couples and wedding vendors
• To process bookings, payments, and subscriptions
• To send notifications about inquiries, messages, and booking updates
• To provide customer support and resolve disputes
• To improve, personalize, and optimize our platform
• To comply with legal obligations and prevent fraud

3. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• With Vendors/Couples: When you express interest in a vendor or service, relevant contact and booking information is shared to facilitate the connection.
• Service Providers: We engage trusted third parties (e.g., Razorpay for payment processing, AWS for media storage) who are bound by confidentiality agreements.
• Legal Requirements: We may disclose information if required to do so by law or in response to valid legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit (TLS) and at rest
• Secure password hashing using BCrypt
• JWT-based authentication with token expiration
• Regular security audits and monitoring
• Rate limiting and request logging to detect abuse

While we take these precautions seriously, no method of electronic storage or transmission is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. If you delete your account, we will delete or anonymize your personal information within a reasonable period, unless we are required to retain it for legal or regulatory purposes.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to certain exceptions.
• Portability: Request transfer of your data to another service provider.
• Objection: Object to the processing of your data for certain purposes.

To exercise any of these rights, please contact us at support@onedestiny.app.

7. Third-Party Services

Our platform integrates with the following third-party services:

• Razorpay: Payment processing — your payment data is handled directly by Razorpay under their privacy policy.
• AWS S3: Media storage — uploaded photos and videos are stored securely in Amazon S3.
• Google Maps/Fonts: For location services and typography.

We encourage you to review the privacy policies of these third-party providers.

8. Cookies & Tracking

Our platform uses essential cookies for authentication and security purposes. We do not use tracking cookies or analytics that collect personal information without your consent. You can control cookie preferences through your browser settings.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Material changes will be communicated via email or in-app notification.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us:

• Email: support@onedestiny.app
• Address: OneDestiny Technologies, India